Have you had problems with your shipments recently that your freight forwarder has not attempted to resolve for you?
When you call your freight forwarder do you always speak to a different person, and therefore lack continuity?
Are you unhappy with the service that your freight forwarder provides?
Does your freight forwarder not have the specialist knowledge needed to handle your shipments?
If the answer to any of the above questions is ‘yes’, then it is time you looked to change your freight forwarder. Having a freight forwarder that does not fit or understand your business can be very costly to you and your company.
Mercator Cargo is an independent freight forwarder based in the UK and has been running for over twenty years under the same managing family.
At Mercator we pride ourselves on excellent customer service. If (and we mean IF) there was a problem with your shipment, we would endeavour to sort it for you, it is after all our job. Remember we are working for you.
When you choose Mercator as your new freight forwarder you will be appointed a personal contact here in the office. This experienced member of our team will handle all your shipments and be in contact with you personally about the movements of your goods.
Mercator is a founding partner of a global network of freight forwarders. Our membership in this network means we have personal contacts in over 90 countries worldwide. We regularly attend the network conferences which means we have built excellent working relationships with other forwarders globally. This will benefit you as a customer because we can offer ‘to door’ shipments in almost every country and we have valuable local knowledge where ever your cargo goes.
Our freight forwarding team is long-standing and the majority are part of the managing family. This is huge strength because it means our best interests for you as the customer are at the heart of what we do. Each member of our team cares for the company and our customers.
Now that you know you’re looking for a new freight forwarder, why not give Mercator a call now to discuss what we can do for you and your business – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.
