Mercator Cargo celebrates its 22nd birthday this week. Paul (our MD) set up the international freight forwarding provider in 1991 after fifteen years already in service in the international forwarding industry.
In 1991 Mercator was based in London and has since grown to a core team of five experienced freight forwarders plus admin staff. The majority of the international freight forwarding team are family with personal interest in the businesses performance and customer care. This is a great strength, as it makes our core ethos to ensure that the customer is happy. We pride ourselves on excellent, personal service in the international freight forwarding industry.
Mercator has now been based in Portsmouth for 15 years with the wealth of international freight forwarding business support and experienced shipping personnel in the area. Two of our experienced international freight forwarders are local to Portsmouth with previous years’ experience in shipping and logistics.
The international freight forwarding industry has changed over the past twenty years when faxes and telephones were the main communication tools, now Skype and emails. Business advertising was in the international freight forwarding magazines, now it is online and website promotion.
Although Mercator has kept up with the times in many ways, we pride ourselves to be old fashioned in core business values – that is our main aims are customer care and satisfaction, we listen to what our customers’ needs are and provide a service to fit that. Each of our freight forwarders in the office have a personal client list that they take care of, so if you were to choose us as your international freight forwarder, you would always be dealing with the same shipping expert.
If you are looking for an international freight forwarder provider for air, sea or road freight worldwide, then get in contact for a discussion of your requirements and a quotation – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.
